Crypto.com Review: Licences, Fees, Reserves and Security Record

Verdict: Crypto.com is one of the most widely licensed crypto platforms, with a MiCA licence in Malta, FCA registration in the UK, FINTRAC and restricted-dealer status in Canada and a stack of US licences. The trade-offs are cost and transparency: the Crypto.com Exchange charges 0.25% maker and 0.50% taker at its entry level, and its proof-of-reserves page still presents a Mazars verification dated 7 December 2022. It suits users who value licensing over the lowest fees.

This review uses Crypto.com’s licence pages, fee schedules, proof-of-reserves page and company announcements (read in November 2026), plus contemporary reporting on its 2022 security incident. We do not show live prices, and nothing here is investment advice. Crypto assets are volatile and you can lose money.

Who runs Crypto.com, and which company would hold your account?

Crypto.com is a group brand; your contract depends on where you live. In the EEA it is Foris DAX MT Limited (Malta, company C 88392), a MiCA crypto-asset service provider; in the UK, Foris DAX UK Limited (company 12843841), registered with the FCA under the Money Laundering Regulations. Card and cash-account services in Europe come from a separate Maltese e-money company, Foris MT Limited.

A licence covers the specific company and services named in it. Crypto.com’s own UK disclosure says that products offered in the app other than the registered cryptoasset services are provided by other group companies, so check which entity sits behind each product you use.

Is Crypto.com available in my country?

Crypto.com lists licences or registrations across the US, Canada, the EEA, the UK, Australia, Singapore, Hong Kong, the UAE, Bahrain and South Korea, which makes it available in more major markets than most global exchanges. Availability of individual products still varies: the EEA company is authorised for six MiCA services, and some app features are offered only in certain regions. Check the app store listing and terms for your country.

• United States: served, with US-specific licences listed above; state rules still apply.
• EU and EEA: served by Foris DAX MT Limited, whose MiCA authorisation is passported across 29 EEA countries according to ESMA register data. See our explainer on MiCA regulation.
• United Kingdom: served by Foris DAX UK Limited. Crypto.com’s UK notice states that cryptoassets are not regulated by the FCA and that holdings are not covered by the Financial Services Compensation Scheme or the Financial Ombudsman Service.
• Canada: served under its FINTRAC and restricted dealer registrations.
• Australia: served under its AUSTRAC registration and financial services licence.

Is Crypto.com safe?

Crypto.com’s licence count is a real strength: regulators in Malta, the UK, Canada, Australia, Singapore and US states have each reviewed at least part of the business. Its record includes a January 2022 incident in which 483 user accounts had unauthorised withdrawals worth over $34 million, which the company says it reimbursed. Its public proof of reserves, however, still rests on a December 2022 verification.

Holding coins with any exchange means trusting the company with custody. Our guide to whether it is safe to keep crypto on an exchange covers the general risks.

What happened in the January 2022 security incident?

On 20 January 2022 Crypto.com said that 483 users had been affected by unauthorised withdrawals, approved without the user entering their two-factor code, with losses of about $15 million in ETH, $19 million in BTC and $66,200 in other coins. It suspended withdrawals for about 14 hours, revoked all customers’ 2FA tokens, added a 24-hour delay before the first withdrawal to a newly added address, and its chief executive said affected accounts were reimbursed.

How current is Crypto.com’s proof of reserves?

Crypto.com’s proof-of-reserves page says its verification was carried out by Mazars Group under the ISRS 4400 standard, comparing on-chain addresses controlled by Crypto.com with customer balances from a live database query as of 7 December 2022. Users can check their Merkle leaf on the auditor’s page, and Crypto.com publishes key wallet addresses on Nansen. We found no newer audited report on the page in November 2026.

A reserves check is only as useful as it is recent. A 2022 snapshot says nothing about balances four years later, so if transparency matters to you, ask Crypto.com support for its latest report or watch the published wallet addresses yourself.

What is Crypto.com’s US regulatory history?

Crypto.com received a Wells notice from the US Securities and Exchange Commission in 2024 and sued the SEC in October 2024, then dropped that lawsuit in December 2024. On 27 March 2025 Crypto.com announced that the SEC had closed its investigation and would bring no enforcement action. No court found against the company in that matter.

What are Crypto.com’s trading fees?

On the Crypto.com Exchange, a Level 1 spot account (under $10,000 30-day volume) pays 0.250% maker and 0.500% taker, according to the fee page last updated 7 November 2026. Holding at least 50,000 CRO on the Exchange cuts this to 0% maker and 0.44% taker. On an illustrative $1,000 market buy, that is $5.00 at Level 1, or $4.40 with the CRO balance.

Fee levels are updated daily at 04:00 UTC, and a 0.5% liquidation fee applies to forced liquidations. Compared with OKX or Bybit, whose entry spot taker fee is 0.10% on their global sites, Crypto.com’s Exchange is several times more expensive for small accounts. Our Binance vs Kraken vs Coinbase fee comparison shows how other large platforms price the same trade.

What does it cost to buy with a card on Crypto.com?

Card costs depend on the product. Crypto.com Pay’s on-ramp, which lets people buy crypto with a card through partner apps and websites, charges a 3.99% transaction fee plus the network fee, according to its help article updated 21 May 2026. Purchases inside the Crypto.com App have their own card fee schedule by region, so read the final quote on screen before confirming.

What does it cost to withdraw BTC or USDT from Crypto.com?

Transfers to other Crypto.com App users are free, and crypto deposits from external addresses carry no Crypto.com fee in its EEA fee table. Withdrawals to an external address pay a per-coin network fee; BTC on the Bitcoin network uses a tiered fee set out in its own section of the schedule. The final fee is always shown on the withdrawal confirmation page in the app.

For USDT, check both the network and your region. Under MiCA, only stablecoins from authorised issuers can be offered at scale in the EU, and our USDT vs USDC vs DAI guide explains why some platforms restrict USDT for EEA users. Send a small test first when you use a network for the first time.

What identity checks does Crypto.com require?

Every Crypto.com company named above is registered under anti-money-laundering law, so you must verify your identity before trading or withdrawing. Limits depend on your region and payment method and appear in the app’s fees and limits schedule, which lists separate limits for crypto withdrawals, fiat withdrawals, card purchases, Apple Pay and PayPal purchases.

The 24-hour delay on first withdrawals to a new address, introduced after the 2022 incident, is a useful safety feature: it gives you time to react if someone else adds an address to your account.

What products does Crypto.com offer?

Crypto.com runs two trading venues, the Crypto.com App for simple buying and the Crypto.com Exchange for order-book trading, plus staking and Earn products, Visa cards, a self-custody Onchain wallet, perpetual contracts where permitted, and the Cronos blockchains. Which of these you see depends on the company serving your country and its licences.

• App vs Exchange: the App gives you a quoted price, while the Exchange shows maker and taker fees openly; compare the two before a large purchase.
• Cards: in the EEA the Visa card is issued by Foris MT Limited under its Visa principal member licence.
• Staking and Earn: you hand your coins to Crypto.com to stake or lend; read the lock-up and risk terms.
• Onchain wallet: a separate self-custody wallet where you, not Crypto.com, hold the recovery phrase.

How do you withdraw from Crypto.com safely?

Turn on two-factor authentication, add your own wallet as a withdrawal address and allow for the 24-hour first-withdrawal delay. Then choose the coin and the network your wallet supports, paste the address and check its first and last characters, read the fee on the confirmation page, and send a small test before the full amount. Only use crypto.com and the official app listings.

Our guide to moving crypto from an exchange to your own wallet covers every step, including how to store your recovery phrase offline.

What are the alternatives to Crypto.com?

If you want lower trading fees with strong licensing, Kraken is the closest match. For a global derivatives exchange with low spot fees outside the US, compare OKX and Bybit, though both serve fewer major markets. US users can also look at our Coinbase review.

For more options by region, start from our hub on how to choose a crypto exchange.